Compliance Policy

Massive Act Co., Ltd. (hereinafter referred to as “the Company”) hereby declares its commitment to consistently adhere to conduct guidelines in order to realize and achieve the PHILOSOPHY established by the Company. Furthermore, to ensure continued growth while fulfilling its corporate social responsibilities, the Company hereby establishes the following as fundamental principles to be observed by all employees.

As a member of society, we will strictly comply with laws, regulations, and social norms.
We will make appropriate decisions in accordance with internal company regulations.

We sincerely accept customer feedback and suggestions and strive to improve.
By accurately understanding and resolving the needs of our service users, we will continue to earn their trust.

We will not engage with antisocial forces that threaten social order for the sake of our own profit.
Furthermore, we will not attempt to resolve any unjust demands, including those from related organizations, through monetary means.

Based on our Information Security Policy and Personal Information Protection Policy, we will strictly and appropriately manage all information held by our company, including employee personal information, and rigorously enforce confidentiality obligations regarding corporate secrets and other confidential matters.

We will disclose appropriate information as necessary to enhance corporate transparency.

We respect individual human rights and promote a healthy and safe working environment.

Effective Date: November 1, 2020
Massive Act Co., Ltd.
Representative Director: Ryosuke Takahagi