Digital Operations Optimization / SaaS Ecosystem Design
Digital Operations Optimization Support / SaaS Ecosystem Design Support
Service
- Connect and leverage your SaaS ecosystem. Integrate fragmented digital environments to dramatically boost operational productivity and decision-making quality.
- We strategically integrate distributed SaaS solutions including CRM, MA, BI, and project management tools. Through comprehensive support from selection to implementation, data integration, and operational optimization, we architect DX foundations where people, data, and tools seamlessly connect.
Digital Infrastructure Requirements & SaaS Selection
We design optimal configurations as holistic architectures rather than isolated tools, based on business strategy and operational requirements. We streamline redundancies and feature bloat while implementing selection processes aligned with long-term operational efficiency.
Implementation, Integration Design & Workflow Optimization
We support SaaS deployment and API integration architecture. Through reconstruction of data flows, approval processes, and notification structures, we achieve comprehensive operational visualization and efficiency.
Usage Analytics & Activation Optimization
We visualize post-implementation usage patterns and adoption rates through data. Through departmental activity analysis and ROI measurement, we propose improvement initiatives for adoption acceleration and sustainability.
Cross-SaaS Data Integration & Decision Infrastructure
We orchestrate horizontal data connectivity across CRM, MA, BI, and other platforms. Through unified management of customer, opportunity, and operational data, we construct integrated dashboards supporting real-time decision-making.
Method
- Accelerating Enterprise-Wide Digital Transformation Through Strategic SaaS Adoption
- Massive Act transcends individual tool implementation, delivering comprehensive approaches that fuse business and IT strategies. Through end-to-end support from SaaS selection through utilization and optimization, we accelerate client DX journeys, strengthening competitive positioning and enabling sustainable growth.
Step
- step
- 1
1st Session (Free)
Please contact us via the form. *Due to varying services and resources available depending on the current initiative phase, please inquire about your desired support services. Even if your requirements are not yet finalized, sessions can help clarify project details and solidify requirements, so feel free to reach out. *The first session is free.
- step
- 2
Requirements definition meeting/consensus
Based on the content of the 1st session, we will create a requirements definition and conduct a 2nd session with relevant stakeholders within the client organization. After defining the project scope, objectives and means, and KPIs, we will present the necessary functional requirements and organizational structure/resources.
- step
- 3
KICKOFF/Milestone Presentation
We will present short-term, mid-term, and long-term milestones for the project and align them with your company's project resources and vision. Following the kickoff meeting, we will focus on practical implementation for project execution, including establishing information sharing methods, identifying required data, defining environmental requirements, and organizing various information needed for data analysis.
- step
- 4
Establishment of subcommittees/Progress reports and decision-making within the meeting body
We will establish subcommittees for specific themes during project implementation and formulate overall project milestones through the steering committee (top-level decision-making meeting).
