Case Study

Digital Transformation of Performance Management and Enhancing Employee Engagement

Digital evaluation system reduces turnover by 10% and boosts engagement by 20%

01.

Client Challenge

Major manufacturer B faced declining employee engagement due to subjective performance evaluations and inconsistent assessment criteria across departments.
Employees particularly voiced dissatisfaction with the fairness of evaluations, leading to increased turnover rates.

02.

Massive Act's Approach

Our company established unified performance evaluation standards and implemented a cloud-based performance management tool reflecting these standards.
This tool visualizes the entire process from goal setting to feedback, enabling quantitative evaluation.
Furthermore, by introducing mechanisms to promote regular feedback and coaching, we strengthened communication between managers and employees.

03.

Project Outcomes

Following implementation, employee engagement increased by 20%, and the transparency of evaluations led to a 10% reduction in turnover.
Furthermore, the streamlined performance management process reduced the burden on managers, freeing up more time for them to focus on employee career development.

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